Fire Safety Mock Drill and Preparedness Training

HRH Group of Hotels successfully conducted a comprehensive Fire Safety Mock Drill and Training session across Shiv Niwas Palace and Jagmandir Island Palace during the month of July. Organised in coordination with the Security Department, the exercise was designed to strengthen emergency preparedness, refine evacuation protocols and reinforce proper firefighting equipment operations across both properties.

The training was led by safety expert Mr. Pranay Jani, Chairman & CEO of RellBell Protection India Private Limited and Chairman of the Indian Society for Training & Development (Udaipur Chapter), alongside Capt. Rishab Suri (Retd), Director of Security and Administration at HRH Group of Hotels. Held in the presence of the Vice President - Hotel Operations, the joint initiative ensured our associates remain thoroughly trained to respond swiftly, calmly and cohesively in the event of a fire emergency, safeguarding both our guests and historical properties.

Cross-Training Excellence:
Front Office and Security Join Forces at Shikarbadi Hotel

On 27th July 2026, Shikarbadi Hotel hosted an engaging cross-training workshop bringing together the Front Office and Security teams to strengthen collaboration and enhance guest interaction. Conducted by Mr. Rahul Paliwal (Front Office) and Mr. Gautam Sinha from Shiv Niwas Palace, the session included six members of the Security team and four Front Office colleagues, focusing on effective communication, coordination and consistent guest service standards.

The interactive workshop leveraged real-time workplace scenarios to demonstrate key concepts, focusing on Active Listening and Swift Communication. Utilizing interactive PowerPoint presentations, facilitators highlighted potential guest inquiries and trained teams on delivering prompt, precise responses.

Positive Language Strategies Practical demonstrations showed participants how to address challenging situations and questions with confidence and professionalism. The cross-training session was met with enthusiastic participation and highly positive feedback from all attendees. To build on this momentum, facilitators have recommended scheduling regular refresher sessions to continually reinforce these vital skills across HRH properties.

Honor, Unity and Joy: Celebrating Our HRH Team's July Birthdays

At HRH Group of Hotels, birthdays offer a cherished opportunity to pause, celebrate and strengthen the bonds of our vibrant workplace family. HRH recently hosted combined birthday celebrations honoring team members born throughout May and June across our properties.

Colleagues from every department gathered for festive cake-cutting ceremonies filled with warmth, laughter and camaraderie. Far more than a simple monthly tradition, these gatherings reflect our deep commitment to nurturing a positive work culture, fostering meaningful connections and ensuring every dedicated team member feels truly valued.